Privacy Policy
Signé Toqué Group is committed to protecting your privacy and complying with all applicable laws regarding data protection and confidentiality. This Privacy Policy (“Policy”) is designed to help you understand the type of information we collect in connection with our products and services and how we process and use it.
In this Policy, the term "personal data" means information relating to an identified or identifiable individual (i.e., a natural person). “Signé Toqué Group” refers to the Signé Toqué Group, including the Restaurant Toqué!, Brasserie T!, Comptoir Épicerie Signé Toqué and Signé Toqué, affiliated companies and subsidiaries (also designated by the expressions “we”, “us” or “our” ). You acknowledge and agree that the personal data collected about you may be used in accordance with the terms provided for in this Policy by and for one or more companies of the Signé Toqué Group, which will be considered, individually or jointly, as administrators of said data.
This Policy applies to personal data collected during the use of the websites offered by Groupe Signé Toqué or in the context of other interactions with us when a link or any other reference is made to the inclusion at this Policy. This may include, for example, personal data collected in connection with the use of our websites, applications and any other type of services offered by the Signé Toqué Group. To better protect the privacy of your personal information, we publish this Privacy Policy explaining our practices with respect to the collection, use and disclosure of personal data. This policy may be modified at any time; if changes are made, they will be posted on this page.
Updated on August 8th 2023
Legal framework
The Signé Toqué Group website is published in Quebec, Canada. A user’s personal information is protected under Quebec and Canadian laws. For information on your rights, visit the Commission d’accès à l’information du Québec
and the Office of the Privacy Commissioner of Canada
websites.
Use of personal information:
We collect personal information to provide our services to you, to obtain analytics about your use of our services, or to conduct marketing activities. Bill 25 identifies personal information as any information that concerns a person and allows that person to be identified directly or indirectly. This includes information such as name, surname, email address, etc. that you provide by filling in forms or requests with our company.
Also, this website collects personal data to power our site analytics, including: information about your browser, network, and device; web pages you visited prior to coming to this website and your IP address. This information may also include details about your use of this website, including: clicks ; internal links ; pages visited ; scrolling ; searches ; timestamps. We share this information with our website analytics provider to learn about site traffic and activity. The data collected is used to run this website, and to protect and improve its platform and services. The data is analyzed in a de-personalized form. Our company takes rigorous measures in accordance with Law 25 to protect and secure your personal data, while ensuring its responsible use. Some examples include restricting access with authorization, firewalls, storage with built-in data protection, etc.
With whom do we communicate the personal information collected and why?
Please be aware that we do not sell or share your personal information to data brokers. However, in order to provide a quality service, to carry out marketing activities, and for any other purposes permitted or required by applicable law, we communicate your information to third parties so that they can provide the services that we ask them. These third parties may also collect your personal information on our behalf and share it with us for the same purposes, where applicable. Below, find the suppliers as well as the explanations associated with their use:
CMS Craft | to obtain analytics about your use of our Platforms and to help us improve their functionality (click here to access Craft CMS's Privacy Statement);
JotForms | to ensure feedback when you submit information to our site via a web form and properly handle your request (click here for JotForms Privacy Statement);
FreeBees | to properly handle your gift card requests though this service provider (click here for FreeBees Points Privacy Statement);
Open Table | to manage your reservations in our restaurants (Toqué! and Brasserie T!); this information is compiled for the purposes of administering our program (click here for Open Table's Privacy Policy);
LightSpeed | to manage your purchases and orders for our products and services that are made on the Comptoir Épicerie Signé Toqué website; this information is compiled for the purposes of managing our online store and fulfilling your orders (click here to access their privacy policy);
Brevo | to establish and manage our relationship and communications with you, and to conduct marketing mailings by email and other relevant channels. (click here to access Brevo's privacy policy);
Google Inc. | through Google Analytics as part of our use of analytics cookies (click here for Google's privacy policy);
Facebook Inc. | through Facebook Audience, Facebook Pixel and other Facebook cookies, as part of our use of targeting cookies (click here for Facebook's privacy policy).
All personal information held or collected is protected under Act 25, protecting personal information.
Use of Cookies:
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.
For the proper functioning of your navigation on this website, you must consent to the use of the cookies used. “Essential” cookies exist on this site, the use of which you cannot refuse. If you disagree with the use of these cookies, you must leave this website. Other cookies aimed at the performance and functionality of the site are also used. If you wish, you can refuse their use and continue browsing. To find out which cookies are used on this site, see our cookie policy section below.
These analytics and performance cookies are used on this website, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Cookies are not used to disseminate important information about Internet users or to analyze information that Internet users have knowingly or unknowingly provided. When an Internet user visits a website for the first time, the system asks him if he accepts the encoding of a cookie. Users can select their preferences in their browser, namely whether they wish to refuse a persistent cookie and rather accept a temporary cookie, in which case they will have to log in each time they visit the site to take full advantage of the advantages. If the user refuses the encoding of a cookie, he may not be able to access all the advantages of the website.
Consent to receive emails and other communications:
When you subscribe to our company's newsletter, you consent to receive communications by email for marketing purposes. By providing us with your email address, you agree to receive these communications periodically. At any time, you can use the unsubscribe option at the bottom of every email or mailing from Signé Toqué Group. If you continue to receive emails despite unsubscribing, please contact us.
Verification, comments, or complaints
As a user, you have the right to see, rectify or ask that the personnal information associated with you be deleted. Other rights include the rights of de-indexation, re-indexation, cessation of diffusion and data mobility. If you have any concerns or questions regarding respect of your privacy or protection of your personal information, please contact Signé Toqué Group.
To reach our privacy officer, please write to privacy@signe-toque.com or at 950 – 105 Avenue Beaumont, Montreal (Qc) H3N 1V5
In using this Web site, the user acknowledges having read, understood and accepted the conditions and limitations of liabilities described above.
Cookie Policy
Effective date: August 16th 2023
1. Introduction
Welcome to Groupe Signé Toqué This Cookie Policy governs the use of cookies and similar tracking technologies on our website. By accessing or using our website, you consent to the use of cookies as described in this policy. You will find in this policy all the cookies we use, how they work and why they are used.
All the information we collect through the various cookies is used in accordance with our policy on the protection of personal information. At any time, you can refuse the use of cookies on this website by following the instructions in the Cookie Settings section or by changing your browser settings.
2. What are cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet, etc.) when you visit a website. They enable the website to recognize your device and store certain information about your browsing preferences or past activities. Cookies can remain on your devices for different periods of time. Some are temporary and are deleted as soon as you close your web browser and others are permanent. Permanent cookies are therefore not deleted at the end of your web session.
3. How we use cookies
We use cookies for the following purposes:
Essential cookies: These cookies are necessary for the proper functioning of our website and provide core features such as secure login, session management, and website navigation.
Analytical cookies: These cookies help us understand how visitors interact with our website by collecting and reporting anonymous information. This data allows us to improve our website's performance and user experience.
Functional cookies: These cookies enhance the user experience by remembering your preferences and settings (e.g., language, region, font size) to provide personalized features.
Marketing cookies: We may use these cookies to deliver relevant advertisements and promotional content based on your interests and browsing behavior.
4. Third-party cookies
We may allow third-party service providers to use cookies on our website to assist us in various activities, such as analytics, advertising, and social media integration. These cookies are subject to the respective third-party privacy policies, and we do not have direct control over them.
5. Managing cookies
You can manage cookies through your web browser settings. Most browsers allow you to accept or reject cookies, as well as delete existing cookies. Please note that blocking or deleting cookies may impact the functionality of our website, and certain features may not work as intended.
6. The cookie we use
Click the link below to open the PDF in a new page: Open PDF
7. Your consent
By continuing to use our website, you consent to the use of cookies as outlined in this Cookie Policy. If you do not agree to the use of cookies, please discontinue using our website.
8. Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be revised accordingly.
9. Contact us
If you have any questions or concerns about our Cookie Policy, please contact us at:
Email: privacy@signe-toque.com
Address: 950 Avenue Beaumont, Suite 105, Montréal (Quebec) H3N 1V5